CU Faculty, Staff Begin ISO Management Training
Covenant University, Ota, Ogun State, on Tuesday, took yet another step towards the realization of its Vision 10:2022 project by flagging off a three-day awareness training programme on International Standard Organisation (ISO 9001:2015) Management Awareness for selected members of Faculty and Staff.
The ISO 9000 family addresses various aspects of quality management and contains some of ISO’s best known standards. The standards provide guidance and tools for companies and organizations who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved.The ISO 9001:2015, the latest in the range, which Covenant University staff are being exposed to, sets out the requirements of a quality management system.The Vice-Chancellor, Professor Charles Ayo, who declared the programme open on behalf of the Chancellor, Dr. David Oyedepo, said it had become imperative that Covenant University get ISO certified considering the challenge posed by its ambition of being among the top 10 universities in the world by 2022.“As much as we strive to be 1 of 10 in 10, it is not restricted to teaching, research and product,” he said. “It is also about the way we organize our system, our structure and our processes.”“There is the need for us to step up quality of our services and level of responsiveness to issues. We are not doing badly but need to put in place some little details,” he added.While congratulating participants for being found worthy of taking part in the training programme, Professor Ayo, who expressed his desire to add the ISO certificate to his profile, said Covenant University had to take the initiative as the universities CU is competing with, in its efforts to be among the best, are already ISO compliant.Mrs. Adenike Akinbote, a representative of Bureau Vetas, who is handling the training, described ISO 9001 as a standard for an organization to be certified. Bureau Vetas, she said, has delivered certificates to all types of companies in the world and has strength of more than 6,500 qualified auditors worldwide with endless expertise in auditing and training.The three-day training for the CU Faculty and Staff, Akinbote pointed out, is the first stage of the process of getting certified as there are two other stages which are the Documentation Training and the Auditors’ Course.To kick-start the training programme, participants were introduced to Quality Management Principles, their overview and key requirements.The quality management principles are Leadership, Engagement of People, Process Approach, Customer Focus, Relationship Management, Evidence-Based Decision Making and Improvement, which are all about customers.