Expert advocates quality assurance over quality control
The importance of quality assurance over quality control in any organisation was the crux of discussions at a recent Town and Gown interaction in Covenant University.
The event organised by Chemistry Department of the university focused on, ”Relevance of Quality Assurance in Manufacturing of Products,” delivered by Mr. Abiodun Afolayan, a Regulatory Affairs Manager at Unilever, Oregun, Lagos.
Afolayan, who was the guest speaker at the interactive seminar pointed out that quality assurance, transcends an organisation’s operations across the value chain until the product has been finally consumed or used, thereby completing its shelf life. Quality control on the other hand, is a reactive or corrective measure taken when the actual products have been churned out.
It was further stated that quality assurance focuses on defect prevention while quality control focuses on defect identification. “Organisations that toy with quality assurance are either out of business or on the verge of closure,” he argued.
The guest speaker enumerated the gains of quality assurance which included brand loyalty, business continuity, reduction of waste, global recognition, consumers’ confidence and commitment, good image, huge turnover, huge savings for business expansion, acceptability, good legacy as well as employees commitment.
According to Mr. Afolayan, quality is the bedrock of any organisation; the continuity, growth or otherwise of any organisation is anchored on quality. Embracing quality in manufacturing despite economic recession is a factor that can make firms to become successful.
The Director, Quality and Academic Standard of the university, Dr. Edwin Agwu, who represented the Vice-Chancellor, Professor AAA. Atayero, at the programme noted that the aim of Town and Gown was to bridge the gap between the academia and the industry. He suggested that a panel should be set up with a view to harness all the contributions from various town and gown seminars in order to foster collaboration between the university and the industry.
Earlier in his remarks, the Head, Department of Chemistry, Dr. Akan Williams, stated that the subject of quality in any establishment cannot be overemphasised. He recalled how he ensured quality preparations towards accreditation of any programme when he was the Director of Quality and Academic Standard of the university and charged the participants to ensure quality in all they do as scientists.